The sales team went the extra mile, actually about 100 miles, to make me happy. After a great experience during the purchase process they realized I was unable to make it back to pick up my my new vehicle. Within 2 days I had my new SUV sitting in my drive thanks to Derrow-Shirley.
I give this dealer the highest rating!!
This was my first car purchase. Truth be told I’m kind of a hot mess. But my car was even more of one so I needed to trade in. these guys kept me updated throughout the whole process and fought and fought for me to get approved (I’m only 19) and while it took awhile, Mika was fantastic company. Time flew by and made the whole process pleasant and the hospitality of this place is wonderful. I felt just like family. Never once did I feel pressured to buy or take on more than I needed to, i left very content and satisfied that they took care if me! I hope that my life takes me back here when I upgrade in a few years. They deserve all the business in the world. Very patient and very kind.
Drove all the way from north of Detroit to look at a car i had only seen pictures of. It was better than i had expected and i bought it on the spot. They had presented it WAY better than any other dealership i had been to in Michigan. I would happily recommend Derrow Shirkey Ford to anyone.